Privacy Policy

1. Introduction

This Privacy Policy explains what information Quello ("Quello", "the Bot", "we", "us", or "our") may process when installed on or used within a Discord server. We aim to collect and retain only information reasonably necessary to provide the Bot's features.

2. Information We Process

The Bot may process Discord User IDs, Server (Guild) IDs, Channel IDs, Message IDs, and QOTD IDs. When a QOTD is created, it may store the question, creator, QOTD number, language, creation date and time, server ID, channel ID, and message ID. Server configuration may include role IDs, channel IDs, QOTD settings, and counters. Normal QOTD logs may include action type, user ID, related QOTD ID, additional action details, and date and time. A separate audit log may record interaction type (such as slash command, button, dropdown, or modal), command or component name, status, user ID, channel ID, additional details, and date and time. Audit records are kept separately from normal QOTD logs and are not removed by /reset_logs. For messages posted in a QOTD discussion thread, Quello records the author's User ID, the message ID, the channel ID, and the date and time so that answers can be counted for statistics and leaderboards and audited, including edits and deletions; the text of those messages is not stored. QOTD records may also include the ID of the related discussion thread, and server configuration includes the bot interface language and the lock and maintenance states. Interaction IDs are kept briefly to prevent duplicate actions.

3. How We Use Information

Information is used to provide QOTD functionality, history, statistics and leaderboards, normal QOTD logs, detailed interaction auditing, permission controls, server configuration, maintenance and lock features, troubleshooting, and protection against abuse or unauthorized use. We do not sell or use this information for advertising.

4. Message Content

Quello may process message content directly submitted through its commands when required to perform the requested action, such as creating or editing a QOTD. For example, a QOTD question may be stored for history or authorized editing. The Bot does not intentionally collect unrelated private messages for purposes unrelated to its functionality.

5. Data Storage

Quello uses a database to store information required for its features. The current implementation uses SQLite, and the database is backed up automatically once a day. Access is limited to the developer and the Bot's infrastructure as reasonably necessary to operate and maintain the service.

6. Data Sharing

We do not sell or rent information processed by Quello. Information may be processed through Discord's services and APIs as necessary for the Bot to operate. We may disclose information when reasonably necessary to comply with law, protect security, investigate abuse or unauthorized access, or protect rights and safety.

7. Data Retention

Information is retained for as long as reasonably necessary to provide the Bot's functionality. QOTD history and administrative logs may be retained longer when required for history, statistics, administrative, or security features. Automatic database backups are rotated, and only the most recent seven daily backups are kept. Interaction IDs used to prevent duplicate actions are removed after about 30 days. Deleting a QOTD with /delete removes its record and its recorded answers from the active database.

8. Data Deletion Requests

Users may contact the developer regarding information associated with their use of Quello. Server administrators may request deletion of data associated with their server. Requests may require sufficient information to identify the relevant data. Some information may be retained when necessary for security, legal, or legitimate operational purposes.

9. Security

We use reasonable technical measures intended to protect stored information. However, no method of electronic storage or Internet transmission can guarantee absolute security.

10. Third-Party Services

Quello operates through Discord and uses Discord's API and services. Discord is a separate third-party service with its own policies. Quello does not control how Discord processes information within its platform.

11. Children's Privacy

Quello does not intentionally request sensitive personal information. Users should not provide passwords, payment information, government identification documents, home addresses, or other sensitive information to the Bot.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The Last Updated date will be changed when appropriate.

13. Contact

For questions about this Privacy Policy, data processing, or deletion requests, please contact the developer through the Bot's official support channel.